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| Customer Support - Personal Service |
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| Outstanding personal service lies at the core of ATC
operations. Each client is assigned a personal account manager to build up
knowledge of specific business requirements to ensure continuity of service. A
regular courtesy call from sales support staff is made to clients to check that
they are completely satisfied with the service they are receiving.
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M any
clients have worked with ATC since its inception. The company actively
encourages close partnerships, which it believes are the basis for successful
trading.The company promotes regular face-to-face communications. Overseas
clients frequently visit ATC head office in Berlin to keep in touch with
business issues, market opportunities and new services. We also make sure to
get around in your country, participate in trade fairs, workshops and special
presentations to keep in touch and help you promote the business.
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| Cure and health
programmes |
 For
the health-minded travellers we offer special cure packages that go way above
the typical wellness programs. Complete packages in such fine places as world
famous Baden-Baden, Hindelang (Allgaeu) and others can be booked, in various
hotel categories, various durations, but always including individual transfers,
doctor visits and treatment blocks according to the doctors prescription.
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